Volume 20, Number 4 (2016)
Electronic Edition Released: June 2016
- Vladimir Zwass, “Editor’s Introduction“
- Chinho Lin and Watcharee Lekhawipat, “How Customer Expectations Become Adjusted After Purchase“
- Stanislav Mamonov, Marios Koufaris, and Raquel Benbunan-Fich, “The Role of the Sense of Community in the Sustainability of Social Network Sites“
- Rob Gleasure and Joseph Feller, “Does Heart or Head Rule Donor Behaviors in Charitable Crowdfunding Markets?“
- Fan-Chen Tseng and Ching-I Teng, “Carefulness Matters: Consumer Responses to Short Message Service Advertising“
- Xiaoxiao Liu, Xitong Guo, Hong Wu, and Tianshi Wu, “The Impact of Individual and Organizational Reputation on Physicians’ Appointments Online“